I have posted about the Zebra p330i before (use the search box if you are interested), so there is a history of problems here.
The print quality on the ID cards has been pretty much hit or miss. I had a big pile of poorly printed cards before, but lately every single one of them looks like it has a coffee stain on it. For an expensive printer it is pretty lousy. On top of that, the continued service contract is more than $500 per year and when it comes to the print head that only brings about a discount which drops the repair price to a few hundred dollars.
I admit that I am cheap, but I don’t know anyone who likes to pay a premium for garbage with bad support.
There has got to be a better company out there for printers.
I feel your pain. I’ve posted a lot about my painful experience with Zebra’s customer service. So far the LP2844 printers I purchased have been printing great. I just hope they get their act together by the time I need to get them repaired.